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Contact center
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Working Hours |
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From 8:00 AM till 3:00 PM.
Branches are open until
5:00 PM |
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fawry (Electronic bill payment) |
» Service features :-
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Ability to pay mobile bills through the Bank's ATMs for (Mobinil, Etisalat,Vodafone,Telecom Egypt and LinkdotNet) .
Instant top/up of mobile phones through Bank's ATMs for Vodafone,Etisalat and Mobinil .
Mobile bill amount inquiry over ATM.
Payment Of bills.
SMS notification of payment status . |
» Service benefits:-
Top/ up customer's mobile anytime through the ATM (24/7)
Pay customer's mobile bills anytime through the ATM (24/7)
Convenient and secure bill payment channel.
Saving time and hassle-free bill payment channel. |
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» service price:-
Customer will pay a fixed fee per each bill that they choose to pay Via the ATM.
Fee per bill is 4 LE & Telecom Egypt (3 LE).
NO fees are applied for mobile top up nor bill inquiry. |
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» How to use the service? |
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BOA customers have to follow the hereunder procedures through using their Debit Cards (only) over BOA ATM machine .
- Select "Fawry & others" from the ATM screen after entering pin code.
- Choose "Fawry Payments", then Select Bill Payment or Mobile Recharge
- Check the billers list and enter biller code that is available on the screen (Biller is the company that will be paid)
- Enter reference number such as mobile number you need to pay for (in case it is a mobile operator that was chosen in the first place as a biller) .
- Payment details such as due amount due date etc. will appear .
- Choose the payment option that will appear (pay full amount or pay different amount).
- Enter the amount that the customer wish to pay.
- Screen will appear contains the full payment details (the amount, for which biller and for which mobile number ) .
- Confirm the payment.
- Receive an ATM payment receipt.
- Recive SMS confirmation message.
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| For more information, please call our Customer Contact Center on 19033 | |
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