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call center
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Working Hours |
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From 8:30 AM till 2:00 PM.
Branches are open until
5:00 PM |
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fawry (Electronic bill payment) |
» Service features :- |
- Ability to pay mobile bills through the Bank's ATMs for (Vodafone& Mobinil) and very soon (Etisalat &Telecom Egypt).
- Instant top/up of mobile phones through Bank's ATMs for Vodafone , and very soon ( Etisalat &Mobinil).
- Mobile bill amount inquiry over ATM.
- Payment Of bills.
- SMS notification of payment status .
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» Service benefits:- |
- Top/ up customer's mobile anytime through the ATM (24/7) .
- Pay customer's mobile bills anytime through the ATM (24/7).
- Convenient and secure bill payment channel.
- Saving time and hassle-free bill payment channel.
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» service price:- |
- Customer will pay a fixed fee per each bill that they choose to pay Via the ATM.
- Fee per bill is LE 4.
- NO fees are applied for mobile top up nor bill inquiry.
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» How to use the service? |
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BOA customers have to follow the hereunder procedures through using their Debit Cards (only) over BOA ATM machine .
- Select "Fawry & others" from the ATM screen after entering pin code.
- Choose "Fawry Payments", then Select Bill Payment or Mobile Recharge
- Check the billers list and enter biller code that is available on the screen (Biller is the company that will be paid)
- Enter reference number such as mobile number you need to pay for (in case it is a mobile operator that was chosen in the first place as a biller) .
- Payment details such as due amount due date etc. will appear .
- Choose the payment option that will appear (pay full amount or pay different amount).
- Enter the amount that the customer wish to pay.
- Enter the mobile number for the SMS notification service .
- Screen will appear contains the full payment details (the amount, for which biller and for which mobile number ) .
- Confirm the payment and Receive an ATM payment receipt.
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| For more information, please call our Customer Contact Center on 19033 | |
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