Credit Cards

Classic Credit Card

• Interest free grace period on purchases of up to 56 days

  Interest free credit provided for up to 56 days if customers pay the total outstanding in full. No interest is charged on purchase transactions if the total value of purchase made during a particular billing cycle is repaid in full on or before the payment due date.

• 24 Hour Customer Service

  Feel free to call AlexBank toll free number 19033 anywhere in the Egypt and from outside Egypt +202 19033 for the following services:

  • Card blocking ( Lost / Stolen )
  • Card Activation
  • Update you address or contact details
  • Reset card pin
  • Credit card balance inquiry
  • Credit Card statement Inquiry.

• Free SMS alerting Service

  Receive free messages on your mobile each time your AlexBank Credit Card is used. Reduce the chances of Fraud by knowing when your card is swiped.

• Automatic Credit Limit Increase Program

  Your credit card limit granted is not the final one. The bank may increase this limit automatically after specific period if you qualify.

• Instant cash advances available up to 100% of Credit limit Card holders can use the credit card to withdraw money from ATMs world wide, providing instant access to 100% of the assigned limit. Cardholders can withdraw cash over the counter of all banks that are members of visa international, upon presenting BA credit card along with identification. Cash withdrawal does not qualify for the interest free period .
• Merchant discounts program

  AlexBank is committed to providing the card member with superior shopping experience with attractive discounts and privileges. Periodic promotions that best suites the cardholders needs.

• Worldwide recognition in more than 150 countries

  You can access your money 24 hours a day in over 150 countries at over 20 million outlets, 820,000 ATMs & 410,000 bank branches.

Pricing and Parameters Guide (Gold and Classic)

Pricing & Parameters (EGP)				Secured	Unsecured
Issuance Fees	Gold	Main Card		200	250
		Supplementary Card		100	150
	Classic	Main Card		100	200
		Supplementary Card		75	100
Renewal Fees	Gold	Main Card		150	200
		Supplementary Card		75	100
	Classic	Main Card		75	150
		Supplementary Card		50	75
Late Payment Fees	30	Interest Rate		18%	22.2%
Cash Advance Fees	2% Min. Of 20	Cash Advance Limit		100%	50%
Optional Fees (Froeign Trans.)	2%	Minimum Payment		5%	5%
Card Replacement Fees	50	Card Validity (Years)		2 years
Over Limit Fees	30	Grace Period (Days)		56 Days
Copy Request	30	Max no.of Supplementary Cards		Up to 9 Cards
Duplicate Statement	20	PIN Regeneration		30

For more information, please call our Customer Contact Center on 19033

Golden Credit Card

• Interest free grace period on purchases of up to 56 days

  Interest free credit provided for up to 56 days if customers pay the total outstanding in full. No interest is charged on purchase transactions if the total value of purchase made during a particular billing cycle is repaid in full on or before the payment due date

• 24 Hour Customer Service Feel free to call AlexBank toll free number  19033 anywhere in the Egypt and from outside Egypt +202 19033 for the following services:
  • Card blocking ( Lost / Stolen )
  • Card Activation
  • Update you address or contact details
  • Reset card pin
  • Credit card balance inquiry
  • Credit Card statement Inquiry.
• Free SMS alerting Service

  Receive free messages on your mobile each time your AlexBank Credit Card is used. Reduce the chances of Fraud by knowing when your card is swiped.

• Automatic Credit Limit Increase Program

  Your credit card limit granted is not the final one. The bank may increase this limit automatically after specific period if you qualify.

• Instant cash advances available up to 100% of Credit limit

  Card holders can use the credit card to withdraw money from ATMs world wide, providing instant access to 100% of the assigned limit. Cardholders can withdraw cash over the counter of all banks that are members of visa international, upon presenting AlexBank credit card along with identification. Cash withdrawal does not qualify for the interest free period.

• Merchant discounts program

  AlexBank is committed to providing the card member with superior shopping experience with attractive discounts and privileges. Periodic promotions that best suites the cardholders’ needs

• Worldwide recognition in more than 150 Countries

  You can access your money 24 hours a day in over 150 countries at over 20 million outlets, 820,000 ATMs & 410,000 bank branches.

• Card limit for up to EGP100,000
• Travel services exclusive for Gold Customers
  • Emergency card replacement for travelers VCCS can replace a lost or stolen Gold card (with a temporary plastic).The card may be delivered directly by secure courier, or through an emergency service location, anywhere in the world. The service provider must ensure that the cardholder is properly identified, to initiate card replacement for cardholders who are traveling and have contacted them directly.
  • Emergency cash disbursement for travelers for up to USD 2000

    VCCS can deliver to the Gold cardholder, or authorize a local service agent to deliver to the Gold cardholder, up to USD 2,000 of emergency cash, depending upon the cardholder’s needs. Cash should only be disbursed to cardholders who satisfy the terms and identification standards.

  • Medical and legal referral

    These services are to be made available when the Gold cardholder is traveling outside their principle country of residence. These services are provided by International SOS Ltd (ISOS).

    • If Gold cardholder cannot see a doctor when traveling, ISOS will arrange for the provision of Medical advice over the phone.
    • ISOS will provide referral to Lawyers and Legal Practitioners. The Gold cardholder will have to pay any legal fees or related charges.

Corporate Credit Card

• Issued for employees of companies to their business expense.
• Made to simplify reimbursement procedures on Corporate
• An easy and secure substitution for cash
• Used 24/7 and during official holidays
• Used in purchasing goods & services through P.O.S. all over the world
• Used worldwide in cash withdrawals and through ATMs with a maximum 56 days interest free grace period provided that the minimum limit shall be repaid prior to the twentieth of the next month
• Holders benefit from the preferential discount on purchases from and services by some stores