 AlexBank, as one of the leading banks in the sector and member of Intesa Sanpaolo Group, is highly aware that now, more than ever, time has come to promote the “real economy”, by empowering businesses and individuals with the tools and financial solutions that make a tangible difference in their lives.
We strongly believe that if a bank helps to improve people’s lives, it also contributes to the growth of the Country as a whole. That’s why in AlexBank and in Intesa Sanpaolo we see the future as an opportunity.
Our role in supporting free economy and ensuring a brighter future for Egypt’s youth is of the highest importance and a great responsibility as well.
We are fully aware of this and we have made big efforts to be in a position that allows us to live up to that responsibility. We pursue our goals with honesty, fairness and responsibility in the full and true respect of the rules and professional ethics. Because we want to be the Bank that people can really trust.
Customer satisfaction has always been a priority for the Bank. Our Business Units, covering the full array of universal banking services, are working diligently to ensure that AlexBank customers continue to be afforded the utmost in service and value in the products they receive. Significant resources and efforts have been devoted to restructure and modernize branches to provide a high quality service level.
We are proud to report that during the events that affected Egypt, our branches and staff made an exceptional effort to ensure that customers were able to access their accounts and were reassured that their funds remained safe.
We are also deeply engaged in supporting Egyptian Businesses, and especially SMEs – being the backbone of any economy - by providing customized financial solutions and helping them grow their business, to create jobs and a healthy environment where business can grow.
The coming period brings about many economic, political and social challenges, and we are fully confident that we have the tools to meet that challenge, namely through tremendous human capital, a very strong financial position and the backing of one of the world’s leading financial groups, to contribute to build an Egypt we can all be proud of.
In AlexBank we never rest: for us thinking means thinking ahead.
Sincerely,
Bruno Gamba
Chairman and Managing Director of AlexBank
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