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Electronic ( Bill payments - Mobile recharge - Donations''Fawry" ) |
» Service features :-
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Ability to pay bills through the Bank's ATMs for (Mobinil, Etisalat,Vodafone,Telecom Egypt , Air Arabia ,LinkdotNet and TE Data and Canal Electricity ) .
Ability to donate through the Bank's ATMs for (Children's Cancer Hospital Foundation 57357 - Egyptian Food Bank – Egyptian Cure Bank - Misr ElKhir Foundation – Resala Foundation )
Instant top/up of mobile phones through Bank's ATMs for ( Vodafone,Etisalat , Mobinil and Fawry POS Recharge) .
Mobile bill amount inquiry over ATM.
Payment Of bills.
SMS notification of payment status . |
» Service benefits:-
Top/ up customer's mobile anytime through the ATM (24/7)
Pay customer's mobile bills anytime through the ATM (24/7)
Convenient and secure bill payment channel.
Saving time and hassle-free bill payment channel. |
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» service price:-
Customer will pay a fixed fee per each bill or donate that they choose to pay Via the ATM (Please check fees on the screen).
NO fees are applied for mobile top up nor bill inquiry. |
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» How to use the service? |
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BOA customers have to follow the hereunder procedures through using their Debit Cards (only) over BOA ATM machine .
- Select "Fawry & others" from the ATM screen after entering pin code.
- Choose "Fawry Payments", then Select Bill Payment or Mobile Recharge or Donation
- Check the billers list and enter biller code that is available on the screen (Biller is the company that will be paid)
- Enter reference number such as mobile number you need to pay for (in case it is a mobile operator that was chosen in the first place as a biller) .
- Payment details such as due amount due date etc. will appear .
- Choose the payment option that will appear (pay full amount or pay different amount).
- Enter the amount that the customer wish to pay.
- Screen will appear contains the full payment details (the amount, for which biller and for which mobile number ) .
- Confirm the payment.
- Receive an ATM payment receipt.
- Receive SMS confirmation message.
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| For more information, please call our Customer Contact Center on 19033 | |
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For the Second Year … Alex Bank organize Customer Satisfaction University Award Competition
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Alex Bank in cooperation with American University in Cairo and German University in Cairo organized the customer satisfaction
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More
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AlexBank, a member of the Intesa Sanpaolo Group, has been named “Best Bank in Egypt
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