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Stay Safe!

Stay updated with all the important banking announcements

Stay Updated

In light of the many changes occurring, we’ve updated this section with everything you need to know to stay informed on how you can bank with us most conveniently. Stay safe, stay home and rest assured we will continue to keep you updated with all of the latest info to help make your ALEXBANK experience smoother than ever.

Cards Updates


  • Pay with your cards instead of cash. The maximum daily limit for deposits and withdrawal from ATM is EGP 20,000Learn more 
  • Withdraw with ALEXBANK’s Debit /Credit Cards from any ATM in Egypt free of charge till end of December 2021.
  • Use contactless feature to pay any transaction up to EGP 600 without your PIN code, just tap on the POS and don’t give your card to the merchant.

Learn more about ALEXBANK Cards

Mobile & Internet Banking

Manage all your transactions through Mobile & Internet Banking and transfer to any bank in Egypt free of charge.

  • Login easily to your Mobile app with Finger print/Face ID (for iOS users only) 
  • Transfer securely to your accounts or to any other accounts in Egypt using the O-Key link
  • Instant & secure Booking of Deposits through the Mobile Banking application or internet banking without having to visit the branch
  • Monitor all your banking transactions (accounts, credit cards, loans, time deposits and certificates of deposits)
  • View and settle your credit card dues
  • Execute your bill payments through Fawry services

Learn more

Download Now : Android - iOS - Huawei AppGallery


Ma7fazty Mobile Application

With the Ma7fazty application, send and receive money, pay your utility bills, your mobile top-ups and ADSL, cash in and cash out from any ALEXBANK ATM or Fawry agent. Your possibilities are endless. All through your mobile.

And enjoy the below services free of charge for a limited time:

  • Transfer money to any wallet in Egypt
  • Purchase whatever you want online using “online Card”

Maximum limits for Ma7fazty increased. Learn more

Download Application: IOS - Android


Branches Updates

  • Before heading to the branch, please ensure that the required service is not available through ATMs, Internet & Mobile Banking or our contact center 19033.
  • Branches working hours starting from 8:30 AM to 3 PM from Sunday till Thursday and the branches inside the clubs and hotels from 10 AM to 5 PM through all week days.
  • Because your safety is important to us, we worked on some precautions in our branches by adding marks to define safe distances between customers in waiting area, for tellers and customer service areas. 
  • For your safety, you must wear a mask while you are inside the branch, and branch entry will be organized in order to preserve the safety of our customers and staff and prevent crowding.
Stay Safe!

Stay Safe!

  • Don't shake hands and avoid touching your eyes, nose and mouth
  • Wash your hands regularly with soap and water, or use hand sanitizer
  • If you have any flu symptoms, contact your doctor
  • Avoid crowded places & close contact with people with flu symptoms
  • Sanitize your hands before and after using ATMs and avoid spraying ATMs with alcohol & sanitizer
  • Decrease the use of cash in any transaction whenever possible and use our electronic banking channels (Internet & Mobile Banking and Ma7fazty electronic wallet) for all your daily banking needs
Contact Us

For more information about our products & services

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