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Dedicated Service

A highly personalized banking service tailored exclusively to support your banking and lifestyle goals

Dedicated Relationship Managers

We believe that the creation of wealth is a journey, passed on from generation to generation, which is best enabled through trusted advisors. That is why our Prudently selected and highly qualified Relationship Managers are dedicated to:

  • Provide you with a highly personalized banking experience
  • Work diligently to understand & fulfill all of your banking needs 
  • Provide you with a holistic financial advice aimed at expanding your wealth & rendering to your lifestyle.
  • Help you manage your accounts
  • Keep you up to date with the latest products, services and lifestyle benefits to ensure the maximum value on your Private journey


Exclusive Corners

Enjoy a world of privacy and exclusive treatment once you enter the Private corner, where you can obtain value added services such as discussing your accounts, briefings on investment opportunities as well as financial advice through your dedicated relationship manager to help maximize the return on your portfolio. Your Private Corner is secluded from the rest of the branch ensuring you’ll be able to perform all your banking transactions in utmost privacy.

Priority Queuing

Because we know how important your time is, we’ve made sure that you never have to waste more time getting your banking transactions done. as a Private customer all your banking transactions will be processed on a priority basis inside our branches and within all the bank’s departments.

Dedicated Contact center

Enjoy priority service with your dedicated 24/7 call center only for Private customers. You will find us always ready to answer your queries, solve any issues, and assist you wherever you are and whenever you need us through: 

19044 (inside Egypt)
+202-19044 Or +202-33083779 (outside Egypt)

Contact Us

For more information about our products & services