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Signature Debit Card

Key Features

Mobile Application and Internet Banking

Check your balance, transfer to other accounts and more other services

Dedicated Call Center

24/7 Call Center to help you when you are inside Egypt or abroad

Buyers Protection Insurance

Enjoy free Buyers Protection Insurance when using Signature Debit Card

Stay safe, use cards instead of cash!

Stay safe, use cards instead of cash!

All ALEXBANK cards daily purchase limits.


  • Free SMS service on all your purchase transactions.
  • Call Center available 24/7 to help you.
  • Free cash deposit & withdrawal from any ALEXBANK ATM
  • Perform instant cash withdrawal and deposit transactions using your debit card through Fawry POS machines. know more
  • 3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number
  • Use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code
  • Earn 3 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily at finest brands
  • Experience an exclusive world of discounts using your card through ALEXDISCOUNTS.
  • Mobile Application and Internet Banking that enable you to review your bank account balance & all your transactions' details
  • “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
  • “Fawry” services on all ALEXBANK ATMs

*Terms & conditions apply

Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Register online & login easily to your Mobile Banking application with Fingerprint/Touch ID or Face ID* (for iOS users only)
Instant & secure Booking of Deposits through the Mobile Banking application or internet banking without having to visit the branch
Easy transfers to your accounts or other accounts with the O-Key link, bill payments & transfers to any electronic wallet in Egypt
Self-reactivation of your Mobile or O-KEY application through the application without the need to call the Contact Center
Send your account number information including IBAN from your mobile via WhatsApp, SMS or email


Extended Warranty adds real value to the Visa Signature Cardholder - it doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, so Cardholders always feel the benefit of extra protection.


  • Full payment of purchased items must be made with Visa Signature card
  • New item purchases only
  •  Proof of full payment with Visa Signature is required
  • For more information, please visit https://Cardholderbenefitsonline.com




Insurance up to USD 2,500 per occurrence with USD 4,000 annual aggregate limit against unauthorized transactions or fraudulent use of your card by unrelated third parties.

Cover applies to:

  • Unauthorized charges for which cardholder is responsible that occur 48 hours prior to the cardholder first reporting loss or theft of their Visa Signature card to the bank.
  • Unauthorized charges incurred in the two (2) months prior to the cardholder first reporting the event to the issuer made while their Visa Signature card remained in the cardholder’s possession through:
    • n-store, ATM Withdrawals & online purchases.

Terms & conditions Apply.



The digital concierge is a fully mobile responsive portal, enabling you to search and book on-the-go. You will also be able to talk to our Lifestyle Managers any time of day and night via the Live Chat!
Browse and book flights, hotels, car rental on-the-go.

  • Reserve tables online via a click of button in premium restaurants, including those that are hard-to-get.
  • Select and book tickets & hospitality packages for most exclusive music, theatre, and sporting events.
  • Browse through the collection of benefits covering vast range of products and services.

How to use?

Visit www.visaconciergecemea.com and register directly on the platform.



Buyers Protection provides Visa Signature Cardholders with complimentary Buyers Protection Insurance, providing cover for theft, accidental damage, or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.


  • Full payment of purchased items must be made with their Visa Signature card either in store or online.
  • New item purchases only
  • Coverage for a maximum of 365 days from date of purchase.
  • Only coverage for Accidental Damage in respect of mobile phones
  • 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
  • Particular limits apply to online purchases that are not delivered or damaged in transit.
  • For more information, visit https://Cardholderbenefitsonline.com/
Contact Us

For more information about our products & services