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Visa Infinite Debit card

Key Features


Earn 4 ALEXPOINTS for every EGP 1 you spend

"LoungeKey" Access

Complimentary access for you & one accompanying guest twice per year

Digital Concierge Services

Book flights, hotels, car rental and premium restaurants

Infinite Card Made From Metal

Transitioning from a plastic to a metal card to capture the elegance and durability of the card
Stay safe, use cards instead of cash!

Stay safe, use cards instead of cash!

All ALEXBANK cards daily purchase limits.

Infinite Debit Card Features



Enjoy the highest rewards available via our VISA infinite ALEXPOINTS loyalty program earning 4 points for every pound you spend and redeem them easily at finest brands.

"LoungeKey" Access

Complimentary access for you & one accompanying guest twice per year to 1,000+ airport lounges in more than 300 cities worldwide.

Eligibility Criteria:

  • Customers who complete at least one purchase transaction in each calendar year will be eligible for unlimited complimentary access
  • Transaction should be conducted 10 days before using the lounge sevices
  • Annual lounge visit entitlement and the requirement to meet the eligibility condition will reset from 1st of January in subsequent years

How to use:

  • Present the card to the lounge staff at the participating lounge, and reference ‘LoungeKey’

For more information, please visit www.loungekey.com/visamena

Digital Concierge Service

The digital concierge provides Lifestyle Managers any time of day and night via the Live Chat!
Browse and book flights, hotels, car rental on-the-go premium restaurants, including those that are hard-to-get via www.visaconciergecemea.com or via using WhatsApp service using below numbers:

  • Arabic Language: +447520631645
  • English Language: +447874023129

How to use?

Extended Warranty

Extended Warranty adds real value to the Visa Infinite Cardholder, it doubles the repair period offered by the original manufacturer’s warranty for up to 1 year, so Cardholders always feel the benefit of extra protection.


  • Full payment of purchased items must be made with Visa Infinite card.
  • New item purchases only
  • Proof of full payment with Visa Infinite is required.
  • For more information, please visit https://Cardholderbenefitsonline.com

Fraudulent Card & Misuse Protection

Insurance up to USD 3,000 per occurrence with USD 5,000 annual aggregate limit against unauthorized transactions or fraudulent use of your card by unrelated third parties.

Cover applies to: 

  • Unauthorized charges for which cardholder is responsible that occur 48 hours prior to the cardholder first reporting loss or theft of their Visa Infinite card to the bank.
  •  Unauthorized charges incurred in the two months prior to the cardholder first reporting the event to the issuer made while their Visa Infinite card remained in the cardholder’s possession through: In-store,
    ATM Withdrawals & online purchases.

Buyer Protection

Buyers Protection provides Visa Infinite Cardholders with complimentary Buyers Protection Insurance, providing cover for theft, accidental damage, or non-delivery of eligible purchases, subject to the Terms and Conditions of the policy.


  • Full payment of purchased items must be made with their Visa Infinite card either in store or online.
  • New item purchases only
  • Coverage for a maximum of 365 days from date of purchase.
  • Only coverage for Accidental Damage in respect of mobile phones
  • 28 days from incident date to submit a claim but Cardholder must report within 24 hours of discovery in case of theft.
  • Particular limits apply to online purchases that are not delivered or damaged in transit.
  • For more information, visit https://Cardholderbenefitsonline.com

Infinite Debit Card Features


3D Secure Service

3D Secure Service

3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number.

Contactless Feature

Contactless Feature

Use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code.

Cash Deposit & Withdrawal

Cash Deposit & Withdrawal

Free cash deposit & withdrawal from any ALEXBANK ATM


Mobile Application and Internet Banking

Mobile Application and Internet Banking

Mobile Application and Internet Banking that enable you to review your bank account balance & all your transactions' details.

*Terms & conditions apply

Contact Us

For more information about our products & services