Platinum Debit Card
Key Benefits

Stay safe, use cards instead of cash!
Benefits
- Free issuance and renewal fees
- Free SMS on all your purchase transactions
- Free Cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
- Don’t give your card to the merchant, use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code
- 3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number
- 24/7 Call Center to help you when you are inside Egypt or abroad
- Earn 2 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily anytime
- Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
- Internet banking and mobile banking application that enable you to review your bank account balance & all your transactions' details
- “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
- “Fawry” services on all ALEXBANK ATMs
Medical & Legal Referral
- Telephone medical advice
- Medical service provider referral
- Monitoring medical condition pre-& post hospitalization
- Essential medicine and equipment delivery
- Dispatch of physician to cardholder location
- Medical evacuation and repatriation
- Legal referral
- For more information: call +44 (0) 208 762 8373
Global Customer Assistance Services
- Lost or stolen card reporting
- Emergency card replacement
- Emergency cash disbursement up to US$ 5,000
- Emergency payment authorization
Purchase Protection
- Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
- Maximum of 45 days from date of theft or damage to submit a claim
- Card holder must have a written documentation in case of theft
Visa Luxury Hotel Collection
- Best available rate guarantee
- Automatic room Upgrade upon arrival
- Complimentary in-room Wi-Fi
- Complimentary continental breakfast daily
- $25 USD food or beverage credit
- VIP guest status
- Late check out upon request
Speedpass yQ Offer
- 25% discount when you use the "Speedpass yQ" service
Avis Car Rental Offers
- Use Avis Worldwide Discount (AWD) # A552300
