Platinum Debit Card
A new world of banking exclusivity providing our customers with recognition and benefits which exceed their expectations
Key Benefits
Dedicated Call Center
Visa Luxury Hotel offers
Mobile Banking Application
Stay safe, use cards instead of cash!
All ALEXBANK cards daily purchase limits increased.
Benefits
- Free issuance and renewal fees
- Free SMS on all your purchase transactions
- Free Cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
- Don’t give your card to the merchant, use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code
- 3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number
- 24/7 Call Center to help you when you are inside Egypt or abroad
- Earn 2 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily anytime
- Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
- Mobile Application and Internet Banking that enable you to review your bank account balance & all your transactions' details
- “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
- “Fawry” services on all ALEXBANK ATMs
Exclusive Offers
- Medical & Legal Referral
- Global Customer Assistance Services
- Purchase Protection
- Visa Luxury Hotel Collection
- YQ Meet & Assist
- Avis Car Rental Offers
- DragonPass Dine & Travel
- Jumeirah Offers
- Agoda Offers
- Visa Morocco Local Offers
- Hotels.com Offers
- Meraas Offers
- Bicester Village Shopping Collection
- Visa Golf Access
- Local Offers – Egypt
- Anghami Offer
Medical & Legal Referral
- Telephone medical advice
- Medical service provider referral
- Monitoring medical condition pre-& post hospitalization
- Essential medicine and equipment delivery
- Dispatch of physician to cardholder location
- Medical evacuation and repatriation
- Legal referral
Global Customer Assistance Services
- Lost or stolen card reporting
- Emergency card replacement
Purchase Protection
- Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
- Maximum of 45 days from date of theft or damage to submit a claim
- Card holder must have a written documentation in case of theft
Visa Luxury Hotel Collection
- Best available rate guarantee
- Automatic room Upgrade upon arrival
- Complimentary in-room Wi-Fi
- Complimentary continental breakfast daily
- $25 USD food or beverage credit
- VIP guest status
- Late check out upon request
YQ Meet & Assist
عروض YQ Meet & Assist
YQ Meet & Assist
- YQ is a global network of specialist airport meet & assist service partners.
- Up to 15% off retail rates at over 450 destinations globally
- For more information, visit https://cemea.yqnowgroup.com/
Avis Car Rental Offers
- Up to 20% on standard rates.
- Up to 10% off of international leisure rates
- For more information, visit www.avisworld.com/visa
DragonPass Dine & Travel
- Exclusive offers for an airport dining discount program
- 200+ restaurants globally made up of key locations
Jumeirah Offers
- Up to 25% off stays at Jumeirah properties
- 20% off at Jumeriah Dining establishments
- For more information, visit https://www.jumeirah.com/en/offers/global-offers/
Agoda Offers
- 12% discount when booking hotels and vacation rentals globally.
For more information, visit www.agoda.com/visamena
Visa Morocco Local Offers
- 30% off on activities and 20% on memberships of the VGK village.
- 15% off for any order that exceeds 100 MAD from Sushiclub
- Book 2 nights and get the third one for free at Le Palace D’anfa Hotel
Hotels.com Offers
- 8% discount on hotel stay bookings
- For more information, visit https://www.hotels.com/visa
Meraas Offers
- 20% off at Meraas Dining establishments.
- Discounts at Meraas leisure and entertainment venues in UAE.
- For more information, visit http://www.meraas.com/visaoffers
Bicester Village Shopping Collection
- Receive a VIP voucher for an additional 10% savings on purchases at any of the Bicester Village Shopping Collection locations in Europe.
- Enjoy 15% off the ticket price for the Shopping Express luxury coach service, Shopping Packages and Chauffeur drive service.
Visa Golf Access
- Discounts on green fees at a growing number of golf clubs across the globe.
Local Offers – Egypt
Book various services at preferred rates through the app. Services include:
- Government services
- 10% off pickup and delivery services
- 10% off road side assistance
Anghami Offer
- First month of Anghami Plus membership free of charge
- One month free of charge for every 2 consecutive paid months.
- For more information, visit www.anghami.com/visa
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Register online & login easily to your Mobile Banking application with Fingerprint/Touch ID or Face ID* (for iOS users only)
Instant & secure Booking of Deposits through the Mobile Banking application or internet banking without having to visit the branch
Easy transfers to your accounts or other accounts with the O-Key link, bill payments & transfers to any electronic wallet in Egypt
Self-reactivation of your Mobile or O-KEY application through the application without the need to call the Contact Center
Send your account number information including IBAN from your mobile via WhatsApp, SMS or email