• No Suggestions Result

Platinum Debit Card

A new world of banking exclusivity providing our customers with recognition and benefits which exceed their expectations

Key Benefits

Dedicated Call Center

24/7 Call Center to help you when you are inside Egypt or abroad

Visa Luxury Hotel offers

Best available rate guarantee, automatic room Upgrade and much more

Mobile Banking Application

Check your balance, transfer to other accounts and more other services

Stay safe, use cards instead of cash!

Stay safe, use cards instead of cash!

All ALEXBANK cards daily purchase limits increased.


  • Free issuance and renewal fees
  • Free SMS on all your purchase transactions
  • Free Cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
  • Don’t give your card to the merchant, use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code
  • 3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number 
  • 24/7 Call Center to help you when you are inside Egypt or abroad
  • Earn 2 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily anytime 
  • Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
  • Internet banking and mobile banking application that enable you to review your bank account balance & all your transactions' details
  • “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
  • “Fawry” services on all ALEXBANK ATMs
Medical & Legal Referral

Medical & Legal Referral

  • Telephone medical advice
  • Medical service provider referral
  • Monitoring medical condition pre-& post hospitalization
  • Essential medicine and equipment delivery
  • Dispatch of physician to cardholder location
  • Medical evacuation and repatriation
  • Legal referral
  • For more information: call +44 (0) 208 762 8373
Global Customer Assistance Services

Global Customer Assistance Services

  • Lost or stolen card reporting
  • Emergency card replacement
  • Emergency cash disbursement up to US$ 5,000
  • Emergency payment authorization
Purchase Protection

Purchase Protection

  • Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
  • Maximum of 45 days from date of theft or damage to submit a claim
  • Card holder must have a written documentation in case of theft
Visa Luxury Hotel Collection

Visa Luxury Hotel Collection

  • Best available rate guarantee
  • Automatic room Upgrade upon arrival
  • Complimentary in-room Wi-Fi
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP guest status
  • Late check out upon request
Speedpass yQ Offer

Speedpass yQ Offer

  • 25% discount when you use the "Speedpass yQ" service
Avis Car Rental Offers

Avis Car Rental Offers

  • Use Avis Worldwide Discount (AWD) # A552300
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Download ALEXBANK Mobile Banking Application and enjoy exceptional features:
Easy login with Touch ID/Fingerprint & fast transfers to your own accounts or to other accounts inside Egypt with the O-Key link
Monitor all your banking transactions (accounts, credit cards, loans, time deposits and certificates of deposits)
View and settle your credit card dues, and execute your bill payments through Fawry services
Send your account number information including IBAN from your mobile via WhatsApp, SMS or email
Locate your nearest ALEXBANK Branch or ATM across the country and view the latest FX rates with our currency calculator
Contact Us

For more information about our products & services

By continuing to browse or by clicking Accept All Cookies, you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. (Cookies Policy).