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Platinum Debit Card

A new world of banking exclusivity providing our customers with recognition and benefits which exceed their expectations

Key Benefits

Dedicated Call Center

24/7 Call Center to help you when you are inside Egypt or abroad

Visa Luxury Hotel offers

Best available rate guarantee, automatic room Upgrade and much more

Mobile Banking Application

Check your balance, transfer to other accounts and more other services

Benefits

  • Free issuance and renewal fees
  • Free SMS on all your purchase transactions
  • Free Cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
  • Make everyday purchases quickly and safely with just a tap on the POS using your contactless-enabled debit card
  • 24/7 Call Center to help you when you are inside Egypt or abroad
  • Earn 1.5 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily anytime 
  • Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
  • Internet banking and mobile banking application that enable you to review your bank account balance & all your transaction details
  • “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
  • “Fawry” services on all ALEXBANK ATMs
Medical & Legal Referral

Medical & Legal Referral

  • Telephone medical advice
  • Medical service provider referral
  • Monitoring medical condition pre-& post hospitalization
  • Essential medicine and equipment delivery
  • Dispatch of physician to cardholder location
  • Medical evacuation and repatriation
  • Legal referral
  • For more information: call +44 (0) 208 762 8373
Global Customer Assistance Services

Global Customer Assistance Services

  • Lost or stolen card reporting
  • Emergency card replacement
  • Emergency cash disbursement up to US$ 5,000
  • Emergency payment authorization
Purchase Protection

Purchase Protection

  • Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
  • Maximum of 45 days from date of theft or damage to submit a claim
  • Card holder must have a written documentation in case of theft
Visa Luxury Hotel Collection

Visa Luxury Hotel Collection

  • Best available rate guarantee
  • Automatic room Upgrade upon arrival
  • Complimentary in-room Wi-Fi
  • Complimentary continental breakfast daily
  • $25 USD food or beverage credit
  • VIP guest status
  • Late check out upon request
Speedpass yQ Offer

Speedpass yQ Offer

  • 25% discount when you use the "Speedpass yQ" service
Avis Car Rental Offers

Avis Car Rental Offers

  • Use Avis Worldwide Discount (AWD) # A552300
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Download ALEXBANK Mobile Banking Application and enjoy the following Features
Monitor all of your banking transactions (accounts, credit cards, loans, time deposits and certificates of deposits)
Transfer funds to your ALEXBANK accounts in different currencies, other ALEXBANK accounts or any other bank account in Egypt in EGP
View and Settle your credit card dues
Execute different types of bill payment through Fawry Bill Payments
Locate your nearest ALEXBANK Branch or ATM across the country and View the latest FX rates with our currency calculator
Contact Us

For more information about our products & services

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