Lifestyle Benefits and Concierge Services
Relax and enjoy ALEXBANK exclusive services
ALEXBANK’s one stop shop Lifestyle & concierge benefits available to you anytime, anywhere 24/7. Our Private customers will be able to access and enjoy a full-range of concierge services where everything luxurious is only a click away.
AHLAN Travel Assistance
As a Private customer, you will enjoy a smooth & worry-free travel experience at the airport through the below services:
- Departure/ Arrival Meet & Greet
- VIP Lounge access “Ahlan lounge”
- Passport Control Fast Track
- Finalize baggage claim process
- Internal airport transfers
- Transferring to Aircraft
Aramex services
As a Private customer you can enjoy Shop & Ship service with exclusive discounts from Aramex, one of the largest international express mailing delivery and logistics services worldwide.
Shop & Ship (S&S):
Shop & Ship (S&S) is an international shipping service designed specifically to suit the shipping needs of your online shopping from around the world to your doorstep. With S&S you’ll have access to 25 personalized addresses around the world, Aramex will receive your package, ship it and finalize all the related customs procedures*. As a Private customer you will receive a free S&S Lifetime Basic Membership
*In some cases, the required approval should be obtained by the customer personally
Free Limousine Service "CAT"
Your comfort is our priority… Now you can enjoy FREE limousine service from/to Cairo international airport within Greater Cairo 24/7 all week long. You can choose from 3 different types of cars (Cady, Van, and Mercedes) according to your needs.
To order the limousine service, just call 19044
*Your request must be placed at least 24 hours before your trip
ALEX Concierge Services
ALEX Concierge Services exclusively designed for Private customers in order to provide you with luxurious services and meet the demands your unique lifestyle in all aspects whether personal or professional. You can now choose and enjoy any of the below services 24/7 inside & outside Egypt.
Flight Reservations
- Airline/bus/train Tickets
- Airport Transfers
- Large group rates
Incentive program
- Religious travel
- Medical travel
Accommodation
- Hotel & Resort Booking
- Villa, Home & Condo Rentals
- Day-Use Reservations
- Weekend Getaways
Car Hire
- Limousine Services
- Luxury Car rentals
- Mini Vans/bus Rentals
Leisure Travel
- Private flight/cruise
- Pet Sitters or Transportation
Team Building experiences
Corporate travel
- Conference organization
- Study programs
- Kids summer camps
- Specialized groups
Visas
- Visa Assistance
Travel insurance
- Travel Security Assistance
- Travel Insurance
ALEXBANK will save your time and effort by providing a dedicated concierge to help you with all governmental paperwork services such as :
- Birth/Death Certificates
- Marriage/Divorce Certificates
- National ID Renewal
- Family/ Personal Identification
- School Certificate (Secondary/Diploma)
- Birth born outside Egypt
- Translation of documents
- Official stamp of documents
- Door to door Pickup and delivery
- Transportation of any item
- Restaurant reservations
- Nightclubs reservations
- Movie tickets (Film premieres)
- Theatre tickets (Red Carpet events and festivals, Opera performances, Ballet and dance performances)
- Musicals events
- Tickets tours and museum
- Tickets Sports Events - Grand Prix Formula - Football (World Cup, Euro Cup…) - Tennis (Wimbledon, Roland Garros, Davis Cup…)
- Special events
- Tickets to sold out events
- VIP events tickets
- Kids shows
- Local shows
- Live shows
- Pick-up and Delivery for Repairs,
- All services (new tires, battery installation, spare parts .. etc.)
- Car insurance/registration
- Administrative management for cars, boats/motorcycle registrations
- Car care
- Customs clearance
- Property maintenance
- Home cleaning services
- Relocation packing/moving assistance/unpacking
- Attic and garage clean out
- Plumber /electrician
- Phone repair
- TV repair satellite and cable repair
- Carpenters/painters
- Home renovations
- Landscaping/tree service/yard cleanup
- Preparations for house guests
- Buy/sell property
- Interior design
- House keeping
- Wedding coordination/planning
- Research and organize party themes
- Specialized chefs/photographers
- Floral displays/guest gift ideas
- Catering services/deliver food & beverage
- Invitation ideas and ordering
- Organize conference
- Plan menus
- Venue selection
- Spa/beauty salon/massage therapy
- Fitness trainer
- Nanny and baby sitting
- Eldercare (non-medical)
- Scheduling appointments (Doctors)
- Weight loss programs
- Physiotherapy
- Hospital referrals
- Paying bills (telephone, water, electricity, mobile, internet fees)
- Credit card payments
- Membership payments
- School and University fees
- Monthly installments