Road side assistance
As a Magnifica customer you can enjoy 24/7 roadside assistance across Egypt in case of any malfunction, damage, accident and vehicle transport as :
Car Towing Services
- In case of a breakdown or accidents, the company would take the required arrangements to tow the vehicle from its location to the nearest service center or any other location you want, with a limit of 250 KMs for the ride.
- In the case of not being able to perform the service, Aman ASharq will pay you the towing service fees, with a limit of EGP 250, the client must call the Aman ASharq call center 16731 during the process and gives the exact location and presents the invoice as well.
- You must contact Aman ASharq call center 16731 in case of malfunction or damage
- Incase of flat tire , Aman ASharq will send you technician to change your tire.
- The coverage does not include repair or welding expenses.
- The spare tire shall be in good condition.
- If your vehicle runs out of fuel, the company can provide you with amount of fuel (according to the maximum amount that can be transformed safely) and you shall pay for the fuel cost only.
- If the car does not run because of battery failure, the company sends a technician to recharge it temporarily to be able to start the car with an external battery, this service does not include battery repair.
The company provides information to the customer about service centers, hospitals, ambulances, and everything related to accidents or malfunction.