Platinum Debit Card

Benefits

Free issuance and renewal fees
Free SMS on all your purchase transactions
Free cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
Don’t give your card to the merchant, use the contactless feature to pay any transaction up to EGP 600 with just a tap on the POS and without the need to enter your PIN code
3D Secure Service, experience ultimate protection on your online transactions when shopping with your card through sending One Time Password (OTP) to your registered mobile number
24/7 Call Center to help you when you are inside Egypt or abroad
Earn 2 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily at finest brands
Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
Mobile Application and Internet Banking that enable you to review your bank account balance & all your transactions' details
“Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
“Fawry” services on all ALEXBANK ATMs

Medical & Travel Assistance

Telephone medical advice
Medical service provider referral
Monitoring medical condition pre-& post hospitalization
Essential medicine and equipment delivery
Dispatch of physician to cardholder location
Medical evacuation and repatriation
Legal referral

Buyer’s Protection

Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
Maximum of 28 days from date of theft or damage to submit a claim
Card holder must have a written documentation in case of theft

Visa Luxury Hotel Collection Offers

Enjoy exclusive discounts at more than 900 hotels from the finest hotel chains around the world

Automatic room Upgrade upon arrival
Complimentary in-room Wi-Fi
Complimentary continental breakfast daily
USD 25 food or beverage credit

YQ Meet & Assist

YQ is a global network of specialist airport meet & assist service partners.
Up to 15% off retail rates at over 450 destinations globally

For more information, visit https://cemea.yqnowgroup.com/

Avis Car Rental Offers

Up to 10% off on Retail Rates
To avail the offer and know more information, please visit www.avisworld.com/visa

DragonPass Dine & Travel

Exclusive offers for an airport dining discount program
200+ restaurants globally made up of key locations

Jumeirah Offers

Up-to 25% off stays in Jumeirah hotels
Jumeirah Entertainment offers: Enjoy exclusive discounts on general admission fees at Wild Wadi Park
For more information contact at + 971 4348 4444, email at wwguestrelations@wildwadi.com or visit www.jumeirah.com

Visa Golf Access

Discounts on green fees at a growing number of golf clubs across the globe.

Global Customer Assistance Services

GCSA exists to provide cardholders with the personal support and world class customer service they expect when they are traveling.
To avail the offer , please email GCABusinessSupportDevelopment@Visa.com to initiate the service

Extended Warranty

Double the repair period offered by the original manufacturer's warranty for up to 1 year, protecting Cardholders against the cost of repair and replacement of an item.

For more information please visit https://Cardholderbenefitsonline.com/

Beyond Assistance App Egypt Local - Offers

Up to 25% on services provided through Beyond App:

Government Services
Pickup & Delivery Services
Roadside assistance
Limousine Services

How to Use:

Download Beyond Assistance App and register with your Visa Platinum Card.
Navigate to the offer tab and choose your preferred offer, subscribe to get the voucher code
Visit the merchant to burn the code & remember to pay with your Visa card upon redemption to enjoy the offer

For more details, visit https://www.beyond-assistance.com/

Rentalcars.com

Get 10% off on your car rentals
To avail the offer and know more information , please visit https://www.rentalcars.com/?affiliateCode=visainter999&enabler=visame

Booking.com

Up to 10% cashback in selected markets in CEMEA with Booking.com
Offer can be redeemed via www.booking.com/10visacemea

Global Blue

Enjoy 20% Extra Refund (up to €500) with Visa when you shop tax free with Global Blue at participating brands
How to Use:

Show the campaign QR code to Store Staff when asking for a Global Blue tax refund.
Remember to give your Visa card when requesting your refund.
The Extra Refund promotion will be paid to your Visa card after you get Customs validation for your shopping