Platinum Debit Card
A new world of banking exclusivity providing our customers with recognition and benefits which exceed their expectations
Key Benefits
Benefits
- Free issuance and renewal fees
- Free SMS on all your purchase transactions
- Free cash withdrawal through more than 9,000 Intesa Sanpaolo ATMs in 12 countries around the world
- Make everyday purchases quickly and safely with just a tap on the POS using your contactless-enabled debit card
- 24/7 Call Center to help you when you are inside Egypt or abroad
- Earn 1.5 ALEXPOINTS for every EGP 1 you spend using your card and redeem them easily at finest brands
- Experience an exclusive world of discounts using your card through ALEXDISCOUNTS
- Internet banking and mobile banking application that enable you to review your bank account balance & all your transaction details
- “Ma7fazty" application that allows you to pay all your bills, re-charge your mobile, send money to anyone from your account directly without any hassle
- “Fawry” services on all ALEXBANK ATMs
Exclusive Offers
Medical & Legal Referral
Medical & Legal Referral
- Telephone medical advice
- Medical service provider referral
- Monitoring medical condition pre-& post hospitalization
- Essential medicine and equipment delivery
- Dispatch of physician to cardholder location
- Medical evacuation and repatriation
- Legal referral
- For more information: call +44 (0) 208 762 8373
Global Customer Assistance Services
Global Customer Assistance Services
- Lost or stolen card reporting
- Emergency card replacement
- Emergency cash disbursement up to US$ 5,000
- Emergency payment authorization
Purchase Protection
Purchase Protection
- Purchasing transaction held with Platinum Debit Card are protected in case of damage or theft up to 1 year from the purchasing date
- Maximum of 45 days from date of theft or damage to submit a claim
- Card holder must have a written documentation in case of theft
Visa Luxury Hotel Collection
Visa Luxury Hotel Collection
- Best available rate guarantee
- Automatic room Upgrade upon arrival
- Complimentary in-room Wi-Fi
- Complimentary continental breakfast daily
- $25 USD food or beverage credit
- VIP guest status
- Late check out upon request
Speedpass yQ Offer
Speedpass yQ Offer
- 25% discount when you use the "Speedpass yQ" service
Avis Car Rental Offers
Avis Car Rental Offers
- Use Avis Worldwide Discount (AWD) # A552300
Download ALEXBANK Mobile Banking Application and enjoy the following Features

Download ALEXBANK Mobile Banking Application and enjoy the following Features